Case studies

Customer case studies for Proceptio products and implementation services. Every case study on this page is a real, named customer in active production, with measurable outcomes. We do not publish anonymous or reconstructed stories.

A testimonial tells you someone was pleased. A number tells you what changed.

Featured · CapitalBridge

Cygnum Capital: seven funds, 191+ borrowers, 25+ countries. One dashboard.

How an Africa-focused private debt manager cut compliance admin from 120+ hours a quarter to under five, ended missed submission deadlines, and moved from a two-to-three day data lag to real-time covenant monitoring.

120+ hours under 5 Compliance admin, per quarter
15% missed ~0% Missed submission deadlines
2–3 day lag real time Covenant monitoring
4 weeks From configuration to go-live

Cygnum Capital manages seven investment funds lending into agriculture, off-grid energy, financial inclusion and infrastructure across Africa. Before CapitalBridge, compliance for 191+ borrowers lived in seven separate Excel workbooks with inconsistent structures. Covenant breaches on DSCR, LTV and ICR surfaced during quarterly reviews rather than in real time, and missed submission deadlines ran at about 15%.

A four-week rollout configured all seven funds with sector hierarchies, classified every borrower, and activated the 27 standard reporting requirement types with cascading assignment rules. Multi-currency mapping covered 20+ frontier market currencies. The counterparty self-service portal opened to all 191+ borrowers in week four.

One year into production, compliance admin had dropped from 120+ hours a quarter to under five, and missed deadlines from 15% to effectively zero. Data freshness moved from an email-and-attachment lag to real time.

Five automated background jobs now handle submission scheduling, seven-tier escalation reminders, FX synchronisation and covenant calculation with no manual intervention. The platform also carries a 67-tool assistant layer, so the same numbers can be asked for in plain words.

Seven funds. 191 borrowers across 25 countries. 27 reporting types. Five automated jobs running daily. One person reviews the dashboard each morning.

Named customers, in production. With the outcomes we can publish.

Five with a number their owner lets us print. The rest are in production with outcomes nobody has published, so they are named below without one rather than handed a figure we cannot source. Every row leads somewhere.

Also in production

Systems running today whose owners have not published an outcome. Named references are available on request during a scoping call.

DLM Finance logo

DLM Finance

Fund back-office, built to order

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LPKF Laser & Electronics

Enterprise application

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SWO Netz

Enterprise application

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MTI Technology

Applications and integration

Farber Consulting Group logo

Farber Consulting Group

ERP and CRM, built to order

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First Samuel

Applications and integration

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Techspace

Applications and integration

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RoC Skincare

NetSuite Sync

References

Prospective customers in the final stages of evaluating Proceptio can typically get a 30-minute reference call with one of our named customers, subject to the customer's availability. Ask during your scoping call.